Privacy Policy

Hickory House Privacy Policy

Effective Date: September 1, 2025

Hickory House values your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an online order, request catering services, or apply for a job with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information for Online Orders: Name, email, phone number, billing and delivery address, and payment information.
  • Catering Requests: Event details, number of guests, preferred menu items, special dietary needs, and contact information.
  • Career Applications: Resume, cover letter, employment history, references, and other information you choose to provide.
  • Non-Personal Information: Browser type, device information, IP address, pages you visit, and general usage data.
  • Cookies and Tracking Technologies: Used to improve your browsing experience, remember preferences, and analyze site performance.

2. How We Use Your Information

We use your information to:

  • Process and fulfill online orders, including payment and delivery
  • Respond to and manage catering inquiries and services
  • Review and evaluate career applications and communicate with applicants
  • Communicate with you about promotions, events, or specials (if you opt in)
  • Improve our website, services, and customer experience
  • Comply with legal obligations and prevent fraudulent or unauthorized activity

3. Sharing of Information

We do not sell or rent your personal information. We may share your information only in these situations:

  • Service Providers: With trusted third parties who help us process payments, manage online orders, deliver catering services, or process job applications.
  • Legal Requirements: When required to comply with laws, regulations, or legal proceedings.
  • Business Transfers: In the event of a merger, acquisition, or transfer of assets.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

  • Cookies: You may adjust browser settings to refuse cookies, though this may affect website functionality.
  • Career Applications: You may contact us to request the removal of your application data from our records.

6. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them.

7. Third-Party Links

Our website may link to third-party websites or services. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Hickory House Restaurant
2259 East Jackson Blvd.
Jackson, MO 63755
573-204-3590

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